Emotional intelligence
Emotional intelligence was ranked sixth in the World Economic Forum’s list of the top 10 skills that employees will need to possess to thrive in the workplace of the future.
Emotional intelligence affects how we manage behavior, navigate social complexities, and make personal decisions that achieve positive results. According to the psychologist Daniel Goleman, it consists of four core components:
- Self-Awareness: ability to accurately perceive our emotions and stay aware of them as they happen.
- Self-Management: ability to use awareness of our emotions to stay flexible and positively direct our behavior.
- Social Awareness: ability to accurately pick up on emotions in other people and understand what is really going on.
- Relationship Management: ability to use awareness of our own emotions and the others’ emotions to manage interactions successfully.
Emotional intelligence is a flexible set of skills that can be acquired and improved with practice. Developed emotional intelligence lead to better understanding of one’s own emotions, better communication of one’s own feeling to others in a positive manner, better ability to empathise with other people’s point of view which in its turn might prevent and resolve conflicts at workplace. Highly emotionally intelligent people have a greater ability to self-regulate, and higher level of motivation which can in turn reduces their tendency to procrastinate, leads to improved self-confidence, and enables them to focus on achieving long-term goals.
https://www.weforum.org/agenda/2017/02/why-you-need-emotional-intelligence/
